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Professional Summary

People Analytics and workforce-focused professional with experience supporting workforce coordination, onboarding operations, employee lifecycle processes, and organizational workflow within fast-paced environments. Skilled in translating operational activities into structured processes, workforce insights, and scalable people support practices. Brings a systems-oriented approach to workforce planning, process optimization, employee experience, and organizational efficiency, with growing specialization in people analytics, workforce reporting, and people operations strategy.

Core Competencies

​ Team Leadership & People Management  

  • People Analytics

  • Workforce Coordination

  • Employee Experience Support

  • Cross-Functional Coordination

  • Employee Onboarding & Orientation

  • Recruitment Coordination

  • Workforce Planning Support

 

 Operations & Administration 

  • Workforce Reporting

  • Employee Lifecycle Operations

  • HR Documentation & Records Management

  • Administrative Reporting

  • Workforce Scheduling

  • Organizational Workflow Optimization

  • Process Improvement

  • Data Accuracy & Record Organization

  • Operational Efficiency

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 Technical Skills 

  • Excel & Google Sheets

  • Power BI Fundamentals

  • HRIS Exposure

  • Google Workspace

  • Microsoft Office

Professional Experience

Platform 7 | Vancouver, BC | Jan 2023 – Present

 Assistant Manager, Operations & Customer Experience 

  • Coordinate workforce scheduling, staffing allocation, and shift planning within a high-volume environment to support operational efficiency and workforce coverage

  • Support onboarding and training workflows with a focus on employee readiness, process consistency, and effective team integration

  • Maintain operational and workforce-related documentation with strong attention to reporting accuracy, organization, and workflow consistency

  • Coordinate day-to-day team communication and operational workflow across shifts to support workplace efficiency and service continuity

  • Identify workflow inefficiencies and support operational process improvements to enhance coordination, organization, and team effectiveness

  • Support hiring coordination activities including interview scheduling, onboarding preparation, and workforce communication

  • Resolve employee and customer concerns professionally while maintaining positive workplace experiences and operational standards

  • Support inventory coordination and operational readiness during high-volume business periods while maintaining workflow organization

IT-Networkz Infosystems Pvt. Ltd. | Nagpur, India | Aug 2020 – Mar 2022

 HR & Administrative Coordinator 

  • Coordinated onboarding, orientation, and employee documentation processes to support workforce integration and organizational consistency

  • Supported recruitment coordination activities including interview scheduling, candidate communication, and onboarding preparation

  • Maintained employee records, HR documentation systems, and filing processes with strong attention to confidentiality and data accuracy

  • Assisted with workforce scheduling coordination, internal communication, and day-to-day people operations support

  • Supported reporting activities, documentation maintenance, and workflow coordination to improve operational organization and administrative efficiency

  • Maintained structured process documentation and workforce records to support information accessibility and workflow consistency

The Indian Leaf Café & Bistro | Nagpur, India | Dec 2021 – Mar 2022

 Operations & Onboarding Lead (Family Business) 

  • Supported hiring, onboarding, and employee training activities during the early operational stage of a startup café environment

  • Assisted in developing operational workflows and service procedures to improve workflow organization and operational consistency

  • Coordinated onboarding activities and workforce readiness support during business growth periods

  • Supported day-to-day operations while maintaining workflow efficiency and service readiness

  • Assisted in maintaining workplace coordination and communication across team members in a fast-paced environment

  • Supported operational organization and team coordination to improve overall workplace effectiveness

Technical Skills

 Excel    Google Sheets    Power BI Fundamentals   Google Workspace 

 Microsoft Office   Workforce Reporting   Administrative Reporting 

 Data Organization   Documentation Management   Workflow Coordination   HRIS Exposure 

Education

2024

Master of Business Administration (MBA),

Human Resources

University Canada West, Vancouver, BC

2019

Bachelor of Arts (BA),

Humanities

RTM Nagpur University, India

Certifications & Professional Development

 CPHR Candidate (In Progress) – CPHR BC & Yukon 

 People Analytics – Coursera 

 Power BI Fundamentals – Udemy 

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